Fermilab Computing Division

Document List by Author

Thomas Bozonelos of Fermi National Accelerator Laboratory is listed as an author on the following documents:

CS-doc-# Title Author(s) Topic(s) Last Updated
4314-v31 FNAL Authentication and Directory Services - Service Docs Thomas Bozonelos et al. Service Level Management
Service Continuity
ISO Service
17 Feb 2017
4093-v7 Service Desk User Communication Service Eileen Berman et al. Communication
Communications & Outreach
16 Oct 2015
4334-v2 List of Laboratory VIPs Thomas Bozonelos Service Desk
Incident Management
16 May 2011
4216-v1 Service Desk Incident Record Log Sheet Thomas Bozonelos Service Desk
Incident Management
21 Jan 2011
3983-v2 CD DocDB Document 3983-v1 Loaner Laptop Terms of Use Eileen Berman et al. Service Desk
05 Nov 2010
4127-v1 Service Desk Release Management Checklist Thomas Bozonelos Service Desk
12 Oct 2010
4126-v1 Responding to Customer Telephone Calls Thomas Bozonelos Service Desk
12 Oct 2010
4071-v1 Move New_Users to OU Thomas Bozonelos Service Desk
10 Sep 2010
4011-v0 Root Cause Analysis for PBI000000000148: Announcement for Remote Desktop Client Sent Out With Invalid Links on 11 June 2010 Eileen Berman et al. Problem Management
20 Jul 2010
4036-v1 Arrangements for Hands-On Session - Fifth CERN-Fermilab Hadron Collider Physics Thomas Bozonelos et al. Computing Infrastructure
02 Aug 2010
3982-v1 CD DocDB Document 3982-v1 Loaner Laptops Eileen Berman et al. Service Desk
28 Jun 2010
3891-v1 Service Desk Support of Services - Requirements Eileen Berman et al. Service Desk
07 May 2010
3724-v4 Guidance on Seeking Addional Requester Information Thomas Bozonelos Service Desk
16 Mar 2010
3729-v1 Remedy Requests Requiring Multiple Service Providers Thomas Bozonelos Service Desk
16 Mar 2010

Number of documents found: 14

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