Fermilab Computing Division

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CS-doc-# Title Author(s) Topic(s) Last Updated
5161-v33 FNAL Teamcenter Service Tony Metz Data Management
Service Level Management
ISO Service
Service Continuity
14 Jun 2019
5841-v7 FNAL High Throughput Computing - Service Docs Anthony Tiradani Service Level Management
ISO Service
Service Continuity
17 Jan 2019
5482-v2 Data Center Services Change Risk Classification Guidance Michael Kaiser et al. Change Risk Classification
23 Dec 2014
5283-v1 SAM Change Risk Classifcation Guidance Robert Illingworth et al. Change Risk Classification
13 Jan 2014
5177-v2 Collaboration Tools Suite Change Risk Classification Guidance Michael Kaiser et al. Change Risk Classification
13 Aug 2013
5168-v1 TotalView Change Risk Classification Guidance Michael Kaiser et al. Change Risk Classification
01 Aug 2013
5167-v1 Computer Security Operations Change Risk Classification Guidance Michael Kaiser et al. Change Risk Classification
29 Jul 2013
5506-v1 OBSOLETE: Scientific Linux Fermi - ITIL Release Management Documents Bonnie King et al. Release Management
22 Jul 2015
5131-v1 NLIT 2013: Continuous Service Improvement Tammy Whited ITIL Processes and Functions
06 Jun 2013
5126-v1 NLIT2013 Problem Management: Facing Challenges and Advocating for Success Jerry Guglielmo Problem Management
04 Jun 2013
3807-v2 ITIL Service Continuity Process and Procedures V0.3 (Deprecated) Rich Karuhn ITIL Processes and Functions
10 Sep 2012
4363-v1 ISO 20K---Word from the Front Lines Tim Currie ITIL Processes and Functions
Education and Outreach
29 Jun 2011
3527-v8 Change Management Tool Training Michael Kaiser et al. Training Materials
07 Dec 2010
3168-v2 ITIL & ISO20000 Implementation Roadmap at Fermilab Mark Kaletka et al. ITIL Processes and Functions
High Performance Computing
Tune IT Up
18 Feb 2010
3169-v3 Transforming a Helpdesk into an ITIL Service Desk Mark Kaletka et al. Service Desk
28 May 2009
Number of documents found: 15

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