Fermilab Computing Division

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CS-doc-# Title Author(s) Topic(s) Last Updated
6140-v2 Asset and Material Management - Service Docs Brian Mckittrick Capacity Management
Problem Management
Configuration Management
Supplier Management
Availability Management
Service Catalog
Service Level Management
Service Continuity
Incident Management
15 Feb 2019
5563-v6 Scientific Production Processing Service Documents Anna Mazzacane Service Level Management
07 Feb 2019
5701-v2 FNAL DAQ and Engineering - Service Docs Kurt Biery Capacity Management
Service Catalog
ISO Service
Service Level Management
Service Continuity
17 Jan 2019
5413-v17 Scientific Collaboration Tools Service Documents Margherita Vittone ISO Service
Service Level Management
Service Continuity
11 Jan 2019
4047-v1 Capacity Management Policy, Process & Procedures Document Ray Pasetes Capacity Management
01 Jun 2011
3737-v1 Release Management Process and Procedures Alden Clifford et al. Release Management
01 Jun 2011
4321-v21 FNAL Central Web Hosting - Service Docs Peter Rzeminski II Capacity Management
ISO Service
Service Level Management
Service Continuity
30 Oct 2018
4312-v18 FNAL Network Services - Service Docs Andrey Bobyshev et al. ISO Service
Service Level Management
Service Continuity
25 Oct 2018
4591-v19 FNAL Service Desk - Service Docs Darnell Green et al. ISO Service
Service Level Management
Service Continuity
24 Oct 2018
4612-v20 FNAL Virtual Server Hosting - Service Docs Ray Pasetes et al. ISO Service
Service Level Management
Service Continuity
24 Oct 2018
4311-v26 FNAL Networked Storage Hosting - Service Docs Ray Pasetes et al. ISO Service
Service Level Management
Service Continuity
24 Oct 2018
4310-v22 FNAL FermiMail - Service Docs David Coder et al. Mail
ISO Service
Service Level Management
Service Continuity
24 Oct 2018
4315-v28 FNAL Backup and Restore Service - Service Docs Ray Pasetes et al. ISO Service
Service Level Management
Service Continuity
24 Oct 2018
4830-v16 FNAL Rollup Service Level Agreement (PUBLISHED) Brian Mckittrick et al. ITIL Processes and Functions
Service Level Management
23 Oct 2018
4314-v33 FNAL Authentication and Directory Services - Service Docs Thomas Bozonelos et al. ISO Service
Service Level Management
Service Continuity
18 Oct 2018
3536-v53 Configuration Management ITIL Process Documents Jack Schmidt et al. ITIL Processes and Functions
Configuration Management
18 Oct 2018
4313-v22 FNAL Video Conferencing - Service Docs Sheila Cisko et al. ITIL Processes and Functions
ISO Service
Service Continuity
18 Oct 2018
5161-v32 FNAL Teamcenter Service Tony Metz Data Management
ISO Service
Service Level Management
Service Continuity
18 Oct 2018
4316-v21 FNAL IT Server Hosting - Service Docs Mike Rosier ISO Service
Service Level Management
Service Continuity
17 Oct 2018
4773-v25 FNAL Data Center Systems Services - Service Docs Eileen Berman et al. ISO Service
Service Level Management
Service Continuity
17 Oct 2018
3716-v23 FNAL Desktop Services - Service Docs Quinton Healy Windows Desktop Support
Service Level Agreement
ISO Service
Service Level Management
Service Continuity
17 Oct 2018
6212-v1 FNAL Identity Services - Service Docs Mine Altunay Capacity Management
Service Management
Problem Management
Availability Management
Service Catalog
Service Level Management
Service Continuity
Incident Management
17 Nov 2017
5653-v4 FNAL Scientific Database Applications - Service Docs Steven White Capacity Management
ISO Service
Service Level Management
Service Continuity
05 Oct 2017
5834-v2 Scientific Software Infrastructure - Service Docs Marc Paterno Capacity Management
Service Management
Problem Management
Configuration Management
Supplier Management
Availability Management
Service Catalog
Service Level Management
Service Continuity
Incident Management
03 Aug 2017
5699-v2 FNAL Scientific Data Management - Service Docs Robert Illingworth Capacity Management
ISO Service
Service Level Management
Service Continuity
13 Jan 2017
5700-v3 FNAL High Performance Computing - Service Docs Amitoj Singh Capacity Management
Service Catalog
ISO Service
Service Level Management
Service Continuity
11 Jul 2016
5639-v1 ITIL Service Models in DAQ Computing HEPix Fall 2015 Glenn Cooper et al. Scientific Computing Facilities
27 Oct 2015
4306-v2 FNAL OLA Template Robert Kennedy Service Level Management
13 Jun 2011
4594-v2 FNAL Facilities Underpinning Contract - DEPRECATED Tim Kasza et al. Service Level Management
19 Nov 2014
3535-v4 Configuration Management Business Process Requirements( DEPRECATED) David Cole et al. Configuration Management
07 Sep 2012
4338-v1 FNAL Service Catalog Tim Currie et al. Service Catalog
22 May 2011
3726-v1 Transforming a Helpdesk Into an ITIL Service Desk - Year 2 Jack Schmidt Service Desk
18 May 2010
Number of documents found: 32

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