| 3274-v7 |
Service Level Management ITIL Process Documents (Published) |
Jack Schmidt et al. |
ITIL Processes and Functions
Service Level Management
|
28 Oct 2012 |
| 5622-v1 |
Capriza Technical Risk Assessment |
Mike Rosier |
Shared Systems and Services
|
27 Oct 2017 |
| 5378-v7 |
FNAL Procurement Services |
Udaya Manikonda |
Service Level Management
|
05 Apr 2018 |
| 5900-v1 |
Central Web Hosting - Apache Tomcat Documents |
Andrew Duranceau et al. |
ITIL Processes and Functions
Web
|
27 Oct 2017 |
| 6164-v1 |
Central Web Service Apache Tomcat Quick Start Guide |
Andrew Duranceau |
Web
|
08 Sep 2017 |
| 5372-v6 |
Central Web Service: Site Owner Manual |
Peter Rzeminski II |
Web
|
21 Apr 2016 |
| 5375-v3 |
Central Web Hosting: Content Access Manual |
Peter Rzeminski II |
Web
|
10 Dec 2015 |
| 5589-v2 |
Central Web Hosting - WordPress SaaS Documentation |
Peter Rzeminski II |
ITIL Processes and Functions
Web
|
06 Nov 2015 |
| 5544-v1 |
Recommendations for Service-Now Availability Reporting Enhancements |
Keith Chadwick |
Availability Management
|
14 Apr 2015 |
| 5513-v1 |
Recommendations for Outage Record Management and Service Availability Commitments |
Keith Chadwick |
ITIL Processes and Functions
Availability Management
|
23 Feb 2015 |
| 5352-v1 |
Build Service Charter (OBSOLETE - please see DocDB #5320) |
Steve Jones |
High Performance Computing
Experiment/Scientific Program
Minor Application
|
22 Jul 2014 |
| 4668-v1 |
Records Management for Service Support |
Tim Currie |
Policies and Procedures
Document Management
CS Office & Governance
|
23 Feb 2012 |
| 3302-v9 |
FermiCloud Testing and Development Platform Project Plan |
Steven Timm |
FermiCloud
|
02 Nov 2012 |
| 3807-v2 |
ITIL Service Continuity Process and Procedures V0.3 (Deprecated) |
Rich Karuhn |
ITIL Processes and Functions
|
10 Sep 2012 |
| 4629-v1 |
Service Now Implementation Documentation |
Tim Currie et al. |
Major Application
Service Desk
|
19 Jan 2012 |
| 4363-v1 |
ISO 20K---Word from the Front Lines |
Tim Currie |
ITIL Processes and Functions
Education and Outreach
|
29 Jun 2011 |
| 2903-v11 |
FermiGrid Service Level Agreements |
Keith Chadwick |
Service Level Management
FermiGrid
|
13 Jun 2011 |
| 3485-v0 |
Root Cause Analysis for PBI000000000057 CDF dCache prolonged outage incident 09/22/2009-09/23/2009 |
Angela Bellavance et al. |
Problem Management
|
09 Oct 2009 |
| 3811-v2 |
SAZ Server/Service Performance Testing |
Keith Chadwick |
FermiGrid
|
13 Apr 2010 |
| 3806-v1 |
Metrics Correlation and Analysis - Compute Technique Seminar |
Andrew Baranovski |
Computing Techniques Seminars
|
08 Apr 2010 |
| 3498-v1 |
ReSS Phase II: Stakeholders Meeting on October 22, 2009 |
Parag A Mhashilkar |
OSG
|
22 Oct 2009 |
| 3497-v1 |
ReSS Phase II Project Definition Document |
Parag A Mhashilkar |
OSG
|
22 Oct 2009 |
| 2746-v1 |
Close-out of the ReSS Phase I |
Gabriele Garzoglio |
Grid
|
30 Jun 2008 |
| 2490-v1 |
The Resource Selection Service: Direction and Plan |
Gabriele Garzoglio |
Grid
|
06 Nov 2007 |
| 1785-v1 |
VOMRS |
Tanya Levshina |
OSG
|
19 Oct 2006 |
