Fermilab Computing Division

CS Document 4126-v1

Responding to Customer Telephone Calls

Document #:
CS-doc-4126-v1
Document type:
Documentation
Submitted by:
Thomas Bozonelos
Updated by:
Thomas Bozonelos
Document Created:
12 Oct 2010, 10:52
Contents Revised:
12 Oct 2010, 10:52
Metadata Revised:
12 Oct 2010, 10:52
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  • Public document
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Abstract:
This document provides information on how to answer a telephone call by a Service Desk Analyst.
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