Fermilab Computing Division

CS Document 4216-v1

Service Desk Incident Record Log Sheet

Document #:
CS-doc-4216-v1
Document type:
Documentation
Submitted by:
Thomas Bozonelos
Updated by:
Thomas Bozonelos
Document Created:
21 Jan 2011, 14:49
Contents Revised:
21 Jan 2011, 14:49
Metadata Revised:
21 Jan 2011, 14:49
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  • Public document
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Abstract:
This log sheet is to be used by the Service Desk analyst to record vital incident information whenever the call tracking software, Remedy is unavailable.
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