3536-v55 |
Configuration Management ITIL Process Documents |
Jack Schmidt et al. |
ITIL Processes and Functions
Configuration Management
|
16 Nov 2020 |
2761-v1 |
New Hire Workflow Project |
Griselda Lopez et al. |
Administration
|
10 Jul 2008 |
4881-v8 |
Asset Management ITIL Process Documents (DEPRECATED) |
Krysia Jacobs et al. |
ITIL Processes and Functions
Asset Management
|
26 Nov 2018 |
2963-v4 |
Fermilab Personal Computing Environmental Policy |
Quinton Healy et al. |
PC Servers and Support
Environment
|
06 Nov 2018 |
4882-v6 |
Service Reporting - OBSOLETE |
Jack Schmidt |
ITIL Processes and Functions
Service Level Management
|
07 Aug 2018 |
4014-v5 |
Fermilab Service Level Management Process(DEPRECATED) |
Jack Schmidt |
Service Level Management
|
23 Oct 2015 |
4306-v2 |
FNAL OLA Template |
Robert Kennedy |
Service Level Management
|
13 Jun 2011 |
4594-v2 |
FNAL Facilities Underpinning Contract - DEPRECATED |
Tim Kasza et al. |
Service Level Management
|
19 Nov 2014 |
4961-v2 |
FNAL Service Availability Tower |
Jack Schmidt |
ITIL Processes and Functions
|
30 Nov 2012 |
3535-v4 |
Configuration Management Business Process Requirements( DEPRECATED) |
David Cole et al. |
Configuration Management
|
07 Sep 2012 |
4857-v1 |
FY13 Tactical Plan for Enterprise Licenses and Contracts |
Brian Mckittrick et al. |
FY2013 Tactical Plans
|
31 Aug 2012 |
4740-v1 |
BYOD POC |
Jason Morris et al. |
Shared Systems and Services
|
13 May 2012 |
4676-v1 |
NLIT 2012 Abstract: Authentication at Fermilab |
Jack Schmidt |
Communications & Outreach
|
01 Mar 2012 |
4674-v1 |
NLIT 2012 Abstract: Migrating to ITSM in The Cloud |
Jack Schmidt |
Communications & Outreach
|
01 Mar 2012 |
4338-v1 |
FNAL Service Catalog |
Tim Currie et al. |
Service Catalog
|
22 May 2011 |
4385-v0 |
Fermilab PC Refresh RFP |
Jack Schmidt |
Windows Desktop Support
|
17 Jul 2011 |
4227-v1 |
TD TownHall January 2011 |
Tim Currie et al. |
Windows Desktop Support
Service Level Management
|
08 Feb 2011 |
4218-v1 |
Site PC Refresh Plan |
Jack Schmidt |
Windows Desktop Support
Asset Management
|
25 Jan 2011 |
4138-v1 |
You Make IT Happen Award |
Jack Schmidt |
Customer Services
|
21 Oct 2010 |
4137-v1 |
SOS Dept Meeting Oct 2010 |
Jack Schmidt |
Customer Services
|
21 Oct 2010 |
212-v1 |
Site-wide Backups |
Jack Schmidt |
Data Movement and Storage
|
15 Jul 2010 |
742-v1 |
Site Backup Service New Customers |
Stan Naymola et al. |
Data Movement and Storage
|
15 Jul 2010 |
1374-v1 |
CSS Overview |
Mark Kaletka et al. |
PC Servers and Support
|
15 Jul 2010 |
1598-v1 |
CSI Design Note Template |
Jack Schmidt |
PC Servers and Support
|
15 Jul 2010 |
1696-v1 |
PC Manager Meeting August 2006 |
Jack Schmidt |
PC Managers Meetings
High Performance Computing
|
15 Jul 2010 |
1948-v1 |
Core Services & Infrastructure Department Design Note |
Jack Schmidt |
Customer Services
|
14 Jul 2010 |
3931-v1 |
ES&H Web Site XMS Migration Meeting Notes 5/6/2010 |
Matt Arena et al. |
Web
XMS
ES&H
|
20 May 2010 |
3726-v1 |
Transforming a Helpdesk Into an ITIL Service Desk - Year 2 |
Jack Schmidt |
Service Desk
|
18 May 2010 |
3168-v2 |
ITIL & ISO20000 Implementation Roadmap at Fermilab |
Mark Kaletka et al. |
ITIL Processes and Functions
High Performance Computing
Tune IT Up
|
18 Feb 2010 |
3169-v3 |
Transforming a Helpdesk into an ITIL Service Desk |
Mark Kaletka et al. |
Service Desk
|
28 May 2009 |
2776-v1 |
JLAB Remote Website |
Jack Schmidt |
External MOUs
Web
|
08 Apr 2009 |
2362-v3 |
CSI/Helpdesk Status Report |
Jack Schmidt et al. |
Customer Services
|
07 Apr 2009 |
3174-v1 |
Service Desk Go-Live Poster |
Bill Boroski et al. |
Service Desk
|
07 Apr 2009 |
2931-v1 |
FY09 Desktop & Server Support Tactical Plan and Budget Presentation |
Wayne Baisley et al. |
PC Managers Meetings
Mac Servers and Support
|
26 Sep 2008 |
2878-v1 |
FY09 Strategic Plan for Central Services |
Mark Kaletka et al. |
Shared Systems and Services
FY2009 Strategic Plans
|
04 Sep 2008 |
2832-v1 |
PC Manager Meeting March 2008 |
Ken Fidler et al. |
Shared Systems and Services
|
31 Aug 2008 |
2640-v1 |
FNALU Status - All Experimenters Meeting - 2008-04-13 |
Mark Kaletka et al. |
Experiment/Scientific Program
Shared Systems and Services
|
14 Apr 2008 |
2587-v1 |
Jan 2008 PC Manager Meeting |
Ken Fidler et al. |
PC Managers Meetings
|
28 Jan 2008 |
2113-v1 |
Tools and Experience with Interlab Conference |
Jack Schmidt |
Education and Outreach
|
23 Apr 2007 |
1995-v1 |
PC Manager Meeting january 2007 |
Jack Schmidt |
None
|
23 Jan 2007 |
1991-v1 |
PC Manager Meeting November 2006 |
Cele Bruce et al. |
International Linear Collider
|
21 Jan 2007 |
1990-v1 |
PC Manager Meeting October 2006 |
Sam Jarocki et al. |
None
|
21 Jan 2007 |
1989-v1 |
PC Manager September 2006 |
Jack Schmidt |
None
|
21 Jan 2007 |
1545-v2 |
Apple Support Project |
Jack Schmidt |
Mac Servers and Support
|
26 Dec 2006 |
1900-v0 |
Trip Report: HEPiX-HEPNT Spring 2002 |
Lisa Giacchetti et al. |
Computing Techniques Seminars
Trip Reports
|
14 Nov 2006 |
1888-v0 |
ESE Support Requirements |
John Chramowicz et al. |
None
|
08 Nov 2006 |
810-v1 |
PC Manager Meeting 2004-11-24 |
Jack Schmidt |
PC Managers Meetings
Windows Servers and Support
|
26 Oct 2006 |
1446-v1 |
SLIP Design Note |
Troy Dawson et al. |
Apache
Computer Security
|
26 Oct 2006 |
1448-v1 |
CD W2K Desktop Migration |
Jack Schmidt |
Windows Servers and Support
|
26 Oct 2006 |
1449-v1 |
W2K And Kerberos @ FNAL |
Jack Schmidt |
Windows Servers and Support
|
26 Oct 2006 |
1552-v1 |
FNAL Configuration Management |
Jack Schmidt |
Windows Servers and Support
Apache
Computer Security
Mac Servers and Support
|
26 Oct 2006 |
1570-v1 |
Apple OSX Configuration Management Project |
Cele Bruce et al. |
Computer Security
|
26 Jun 2006 |
1450-v1 |
W2K Authentication Issues |
Jack Schmidt |
Windows Servers and Support
Computer Security
|
26 Oct 2006 |
1316-v1 |
Monitoring Systems Briefing |
Marc Mengel et al. |
Monitoring
|
19 Oct 2006 |
905-v1 |
NGOP Performance Improvements Design Note |
Jim Fromm et al. |
Monitoring
|
19 Oct 2006 |
1730-v1 |
Sepetember 2006 PC Manager Meeting |
Mark Leininger et al. |
Computer Security
|
19 Oct 2006 |
1445-v1 |
April 2006 PC Manager |
Jack Schmidt et al. |
PC Managers Meetings
|
27 Apr 2006 |
1393-v1 |
PC Manager Meeting March 2006 |
Jack Schmidt |
PC Managers Meetings
|
29 Mar 2006 |
1380-v1 |
SSL Certificates |
Jack Schmidt |
Computer Security
|
09 Mar 2006 |
1378-v1 |
anti-spam update |
Kevin Hill et al. |
Mail
|
07 Mar 2006 |
1357-v1 |
SpamCop and Grey Listing |
Kevin Hill et al. |
Mail
|
23 Feb 2006 |
1356-v1 |
PC Manager Meeting Feb, 2006 |
Ken Fidler et al. |
PC Managers Meetings
|
23 Feb 2006 |
1326-v1 |
PC Manager Meeting Slides January 2006 |
Ken Fidler et al. |
PC Managers Meetings
|
25 Jan 2006 |
1307-v1 |
Interlab 2005 FNAL Experiences with Content Management |
Kevin Hill et al. |
Information Management
|
15 Dec 2005 |
1281-v1 |
PC Manager 20051026 |
Joe Klemencic et al. |
PC Managers Meetings
|
28 Nov 2005 |
1280-v1 |
PC Manager 20051123 |
Jack Schmidt |
PC Managers Meetings
|
28 Nov 2005 |
809-v1 |
PC Manager Meeting 2005-01-24 |
Joe Klemencic et al. |
PC Managers Meetings
|
29 Oct 2005 |
806-v1 |
PC Manager Meeting 2005-04-27 |
Mark Kaletka et al. |
PC Managers Meetings
|
11 Oct 2005 |
807-v1 |
PC Manager Meeting 2005-03-23 |
Andy Romero et al. |
PC Managers Meetings
|
11 Oct 2005 |
808-v1 |
PC Manager Meeting 2005-02-23 |
John Bellendir et al. |
PC Managers Meetings
|
11 Oct 2005 |
896-v1 |
PC Manager Meeting 2005-06-22 |
David Ritchie et al. |
PC Managers Meetings
|
11 Oct 2005 |
897-v1 |
PC Manager Meeting 2005-05-25 |
Cele Bruce et al. |
PC Managers Meetings
|
11 Oct 2005 |
805-v1 |
Email Project Status Report |
Jack Schmidt |
Mail
|
04 Aug 2005 |
901-v1 |
Remedy Oracle Systems Design Note |
Matt Arena et al. |
Databases
|
30 Jun 2005 |
859-v2 |
Briefing Request: New Version of Meeting Maker |
Jack Schmidt |
None
|
01 Jun 2005 |
816-v1 |
Scientific Linux Status Report Spring Hepix 2005 |
Marc Mengel et al. |
None
|
06 May 2005 |
717-v2 |
FNAL Central Email Systems |
Kevin Hill et al. |
None
|
05 May 2005 |
718-v1 |
Plone: FNAL Experiences with Content Management |
Marc Mengel et al. |
None
|
05 May 2005 |
716-v0 |
FNAL PC Patching Structure |
Troy Dawson et al. |
None
|
17 Mar 2005 |
454-v1 |
Designing A Useful Email System |
Kevin Hill et al. |
None
|
31 Jan 2005 |
456-v1 |
Patching PCs |
Matt Crawford et al. |
None
|
31 Jan 2005 |
174-v2 |
Email Operations |
Jack Schmidt |
Mail
|
13 Jul 2004 |