Service Now Implementation Documentation

Document #:

CS-doc-4629-v1

Document type:

Documentation

Submitted by:

Tim Doody

Updated by:

Tim Doody

Document Created:

19 Jan 2012, 17:55

Contents Revised:

19 Jan 2012, 17:55

Metadata Revised:

19 Jan 2012, 17:55

Abstract:

Documentation of the Service Now project

Files in Document:

• Word document detailing SNOW system (SNOW-Doc-DocDB.docx, 314.5 kB)

Topics:

• ITIL Processes and Functions:Service Desk
• Shared Systems and Services:Computer Security:Open Science Enclave:Major Application

Authors:

• Tim Currie
• Tim Doody

Keywords:

Service-Now SNOW