Records Management for Service Support

Document #:

CS-doc-4668-v1

Document type:

Documentation

Submitted by:

Tim Currie

Updated by:

Tim Currie

Document Created:

23 Feb 2012, 22:31

Contents Revised:

23 Feb 2012, 22:31

Metadata Revised:

23 Feb 2012, 22:31

Abstract:

This document illustrates the records management process for service support (a sub-process of service management) that reflects decisions made in support of services by computing sector personnel

Files in Document:

• Records management process (MSWORD) (Records Management - Service Support.doc, 683.5 kB)
• Records management process (PDF) (Records Management - Service Support.pdf, 378.6 kB)
• Visio of Records Management Process (Records Management Process.vsd, 167.5 kB)

Topics:

• Shared Systems and Services:Computer Security:Open Science Enclave:Policies and Procedures
• CS Office & Governance
• ITIL Processes and Functions:Document Management

Authors:

• Tim Currie

Keywords:

records management service support service management